Privacy Policy

Turners Shipping is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Turners Shipping website and governs data collection and usage. By using the Turners Shipping website, you consent to the data practices described in this statement.

Collection of your Personal Information
Turners Shipping collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Turners Shipping also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests, and favourites.

There is also information about your computer hardware and software that is automatically collected by Turners Shipping. This information can include your IP address, browser type, domain names, access times and referring website addresses. This information is used by Turners Shipping for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding use of the Turners Shipping website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Turners Shipping public message boards, this information may be collected and used by others. Note: Turners Shipping does not read any of your private online communications.

Turners Shipping encourages you to review the privacy statements of websites you choose to link to from Turners Shipping so that you can understand how those websites collect, use and share your information. Turners Shipping is not responsible for the privacy statements or other content on websites outside of the Turners Shipping and Turners Shipping family of websites.

Use of your Personal Information
Turners Shipping collects and uses your personal information to operate the Turners Shipping website and deliver the services you have requested. Turners Shipping also uses your personally identifiable information to inform you of other products or services available from Turners Shipping and its affiliates. Turners Shipping may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Turners Shipping does not sell, rent or lease its customer lists to third parties. Turners Shipping may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Turners Shipping may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Turners Shipping, and they are required to maintain the confidentiality of your information.

Turners Shipping does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Turners Shipping keeps track of the websites and pages our customers visit within Turners Shipping, in order to determine what Turners Shipping services are the most popular. This data is used to deliver customized content and advertising within Turners Shipping to customers whose behaviour indicates that they are interested in a particular subject area.

Turners Shipping will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on Turners Shipping or the site; (b) protect and defend the rights or property of Turners Shipping; and, (c) act under exigent circumstances to protect the personal safety of users of Turners Shipping, or the public.

Use of Cookies
The Turners Shipping website use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Turners Shipping pages, or register with Turners Shipping site or services, a cookie helps Turners Shipping to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Turners Shipping website, the information you previously provided can be retrieved, so you can easily use the Turners Shipping features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Turners Shipping services or websites you visit.

Security of your Personal Information
Turners Shipping secures your personal information from unauthorized access, use or disclosure. Turners Shipping secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement
Turners Shipping will occasionally update this Statement of Privacy to reflect company and customer feedback. Turners Shipping encourages you to periodically review this Statement to be informed of how Turners Shipping is protecting your information.

Contact Information
Turners Shipping welcomes your comments regarding this Statement of Privacy. If you believe that Turners Shipping has not adhered to this Statement, please contact Turners Shipping at info@turnersshipping.co.za. We will use commercially reasonable efforts to promptly determine and remedy the problem.