Page 15 - Turners Shipping Company Profile
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VALUE ADDED SERVICES
PURCHASE ORDER MANAGEMENT SYSTEM (POMS) SLA AND SOP
The POMS report operates in conjunction with Service Level Agreement (SLA) and Standard
the individual Shipment Status Report, but deals Operating Procedure (SOP) are recommended
with the organisation’s entire shipment portfolio. prerequisites to ensure that service expectations
Pertinent details are recorded i.e. each shipment’s and standards are being met.
identification, expected delivery time, actual arrival
date and final delivery. STATUS REPORTS
We automatically generate status reports for each
This provides the Client with a total shipment update, shipment, which are delivered electronically to
which is essential for accurate planning purposes. the Client at regular intervals until final delivery is
The POMS report is submitted at intervals as required achieved. This ensures that the client always has
by the Client. reliable and accurate information at their fingertips.
ROAD TRANSPORTATION TRAINING ACADEMY
Through strategic alliances with major Transport The Turners Training Academy aims to provide training
Operators in both South and southern Africa, we and skills development to both employees and
are able to offer a first class service for our Clients Clients, providing a holistic understanding of the
at very competitive rates. industry and their role in the logistics supply chain.
Our Academy is the ideal option for businesses that
do not have the resources to conduct extensive
in-house training.
WAREHOUSING
Turners Shipping is able to provide both bonded
and general warehousing facilities in key locations
throughout South Africa.
SCHEDULED CLIENT MEETINGS In this regard, we have strategic alliances with
In addition to regular service follow-up calls, we specialised companies equipped to handle a
arrange meetings where all role players are present full range of storage, handling and distribution
to discuss progress. Minutes are taken and action requirements.
points made, followed-up and resolved.
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